§00 · For restaurants
One Price. The Same Every Month.
One flat monthly price, the same every month. Plus a small 1.5% fee only on the orders we bring you. No setup fees. No annual contracts. No hardware. No per-minute charges.
01 -Five ways to run DialTone
All prices USD · Billed monthly · Cancel anytimeTier 01
Pilot
Free 15-day trial for design-partner restaurants helping shape v1.0.
Transaction fee: 1.5%
on the orders we bring to you.
- Voice AI ordering, one location
- Live menu & hours dashboard
- Kitchen Display included
- SMS payment links & order-ready texts
- Walk-up and dine-in order entry
- Direct line to the founder
- Converts to a paid tier after 15 days.
Tier 02
Food Truck
For mobile and single-window operators who live on the phone.
Transaction fee: 1.5%
on the orders we bring to you.
- Voice AI ordering, one phone line
- Stripe payments & Apple Pay
- Menu management — modifiers & allergens
- SMS order-ready texts (10DLC)
- Orders dashboard & daily order numbers
- Kitchen Display
- Truck Location Alerts
- Available as add ons
- Branded Website
- Branded App
- Kiosk
Tier 03 · Most common
Single Location
For one restaurant running phone orders, walk-ups, and dine-in together.
Transaction fee: 1.5%
on the orders we bring to you.
- Everything in Food Truck
- Branded Website
- Branded App
- Beverage Display included
- Walk-up / Stripe Terminal reader included
- Dine-in — table & serve time (optional)
- Team accounts
- Priority email support
- Available as add ons
- Kiosk
- Analytics
Tier 04
Multi-Location
For groups running several locations from one system.
Transaction fee: 1.5%
on the orders we bring to you.
- Everything in Single Location
- Kiosk
- Analytics
- Multiple locations & phone numbers
- Cross-location shared menu & items
- Consolidated multi-location reporting
- Staff Management - roles, access controls, time management
- Available as add ons
- Server POS with guest management
- Expo Coordination Display across kitchen and bar workflows
Tier 05
Enterprise
Franchises and large groups with custom needs.
Transaction fee: Custom
Volume-based on the orders we bring you.
- Everything in Multi-Location
- Server POS with guest management
- Expo Coordination Display across kitchen and bar workflows
- Order velocity management
- Fire/Hold + Coursing workflows
- SSO & advanced role-based admin
- Custom transaction rate / volume pricing
- Priority support & SLA
- Dedicated onboarding
02 -Questions you might have
01 · How payment works
When a customer places a phone order, DialTone texts them a secure Stripe Checkout link. They pay the restaurant directly through Stripe Connect. Funds settle to your connected Stripe account on Stripe's normal payout schedule.
DialTone takes a small platform fee off the top of each card order — the percentage shown in your tier above. We never touch the money; Stripe handles the split at the moment of payment.
What counts as a transaction
The transaction fee applies only to card orders placed through DialTone and successfully paid. Walk-in orders, phone orders paid in cash at pickup, and abandoned checkouts are not charged a transaction fee.
Reservations are not transactions and carry no per-booking fee — they're included in your subscription.
02 · Pilot program
The Pilot tier is a curated program for restaurants with a desire to see if DialTone is a good fit. After we demo DialTone, we will provide setup of your account. You pay a $50 setup fee for branding and your selected images. No subscription for 15 days; Stripe's standard processing fees and our 1.5% transaction fee still apply on card orders.
At day 16, pilots convert to a paid tier — Food Truck, Single Location, or Multi-Location — or off DialTone entirely, no hard feelings. Pilot spots require a short application so we can make sure we're a mutual fit.
03 · No-contract, cancel anytime
Food Truck, Single Location, and Multi-Location are month-to-month. Cancel and you keep access through the end of the billing period. We do not lock restaurants into annual contracts.
Enterprise contracts are bespoke and may include annual terms and SLA commitments negotiated in the agreement.
A $100 setup fee applies to all new accounts.
04 · Prices may change
The numbers on this page reflect our current rates for paying restaurants.
Material pricing changes will be announced at least 30 days in advance by email to billing contacts.