§00 · For restaurants
One Price. The Same Every Month.
One flat monthly price — $149 or $299. the same every month. No setup fees. No annual contracts. No per-minute charges. Plus a small fee only on the orders we bring you.
01 -Four ways to run DialTone
All prices USD · Billed monthly · Cancel anytimeTier 01
Pilot
Free 15-day trial for design-partner restaurants helping shape v1.0.
- Voice ordering, one location
- Live Menu & hours dashboard
- Kitchen Display
- SMS payment links via Stripe
- Walk-up and dine-in order entry
- Direct line to the founder
- After 15 days, choose any paid tier to continue.
Tier 02
Starter
For independent restaurants that want to stop missing phone orders.
Transaction fee: 1.5%
on the orders we bring to you.
- Voice ordering, one location
- Live Menu - set hours per category
- SMS payment links & confirmations
- Walk-up and dine-in order entry
- Order history & exports
- Email support
Tier 03 · Most common
Pro
For restaurants doing real volume - phone orders, walk-ups, and dine-in one place.
Transaction fee: 1.5%
on the orders we bring to you.
- Everything in Starter
- Returning-caller recognition
- Item specials & sale pricing
- Modifiers & add-ons, handled on the call
- DoorDash delivery, dispatched automatically
- Table reservations & reminders
- Reservation timeline with table & cover management
- Custom voice personality
- Priority email support
Tier 04
Enterprise
Multi-location groups, franchises.
Transaction fee: Custom
Volume-based on the orders we bring to you.
- Everything in Pro
- Multi-location support
- SSO & role-based admin
- Custom SLA & uptime commitments
- Dedicated support channel
02 -Questions you might have
01 · How payment works
When a customer places a phone order, DialTone texts them a secure Stripe Checkout link. They pay the restaurant directly through Stripe Connect. Funds settle to your connected Stripe account on Stripe's normal payout schedule.
DialTone takes a small platform fee off the top of each card order — the percentage shown in your tier above. We never touch the money; Stripe handles the split at the moment of payment.
What counts as a transaction
The transaction fee applies only to card orders placed through DialTone and successfully paid. Walk-in orders, phone orders paid in cash at pickup, and abandoned checkouts are not charged a transaction fee.
Reservations are not transactions and carry no per-booking fee — they're included in your subscription.
02 · Pilot program
The Pilot tier is a curated program for restaurants willing to give real feedback during v1.0. We're taking a small number of design-partner restaurants and working closely with each of them. You pay no subscription for 15 days; Stripe's standard processing fees and our 1.5% transaction fee still apply on card orders.
At day 16, pilots convert to Starter or Pro — or off DialTone entirely, no hard feelings. Pilot spots require a short application so we can make sure we're a mutual fit.
03 · No-contract, cancel anytime
Starter and Pro are month-to-month. Cancel and you keep access through the end of the billing period. We do not lock restaurants into annual contracts, and we do not charge setup or onboarding fees.
Enterprise contracts are bespoke and may include annual terms and SLA commitments negotiated in the agreement.
04 · Prices may change
We're now live! The numbers on this page reflect our current "starting at" rates for paying restaurants. Pre-launch customers who signed up during launch will be grandfathered at their original rate for at least twelve months, even if we adjust public pricing.
Material pricing changes will be announced at least 30 days in advance by email to billing contacts.